Dear Users,

Account security is not something you fix after a problem occurs — establish security practices from the day you sign up. This guide outlines the key practices to keep your BingX account in good standing and the actions you must avoid. It helps you complete each trade safely and continuously within the compliance framework.

I. How to Keep Your Account in Good Standing

Step 1: Complete KYC verification

Know Your Customer (KYC) is the foundation of BingX account security. Accounts that have not completed identity verification have limited features and reduced fund protection.

What you should do:

• Submit all required documents: a valid government-issued ID (front and back) and a selfie holding the ID.
• If your ID expires or your personal information changes, contact customer support to update it. Do not wait for the system to prompt you.

Step 2: Link the full set of security verification tools

The more security options you link, the more the system can confirm the action is yours and the less likely it is to trigger risk controls by mistake.

We recommend linking the following:

Important: Official BingX staff will never contact you to request your password, verification codes, or any account credentials. If you receive such a request, ignore it and report it immediately.

Step 3: Maintain consistent login habits

The system monitors login activity 24/7. The following actions can help reduce the risk of being flagged for abnormal login activity:

What you should do:

• Use one or two personal devices consistently to log in
• Use a stable home or office network whenever possible
• Before changing networks while away, complete security verification in advance on a recognized device

Step 4: P2P trading precautions

Because P2P involves direct exchanges between fiat currency and crypto assets, it is one of the areas most closely monitored by risk control.

What you should do:

• Only trade with users who have completed identity verification
• Keep complete chat histories, transfer receipts, and on-chain records for every transaction
• Before large P2P transactions, confirm that the counterparty's account funds come from legitimate sources

For P2P transactions involving funds from unknown sources or disputes, even if you are the innocent party, your account may still be subject to review because of tainted funds. When choosing a trading counterparty, prioritize caution over efficiency.

Step 5: Maintain compliant trading behavior

Normal trading behavior will not trigger risk controls. Follow these key compliance practices in your daily trading:

• After placing an order, keep a genuine intent to complete the trade. Avoid frequent, unnecessary cancellations
• Operate each account independently. Do not trade against your other accounts on the same trading pair
• Follow the platform's daily position limits for each trading product
• Earn profits through normal trading. Do not exploit arbitrage loopholes to obtain rebates, Bonus Vouchers, or fee discounts
• If you need automated trading, use the BingX official API and strictly follow the request rate limits in the API documentation

Step 6: Ensure your source of funds is traceable

BingX complies with global Anti-Money Laundering (AML) requirements and reviews sources of funds when necessary, especially for large deposits.

Prepare the following supporting documents in advance:

II. Account Restrictions Caused by High-Risk Activities

In cryptocurrency trading, compliant operations are the foundation for protecting account and asset security. BingX strictly monitors platform activity in accordance with the Customer Agreement. If any of the following seven types of behavior are detected, the platform will act based on the severity. Measures include account restrictions, asset freezes, and permanent bans.

🔴1. Multiple-account registration violations (including linked accounts)

Typical scenarios:

• Using your or a family member's information to sign up for multiple accounts
• Using technical tools (emulators, device cloning, or multi-instance tools) to create accounts in bulk
• Using another person's account to trade

Platform actions:

• All linked accounts will be frozen immediately, and any gains from violations will be deducted
• Permanent restriction on account creation
• Gains obtained from violations will not be returned

✅ Correct practice: Each user may hold only one valid account. If a business or institution needs multiple accounts, apply for whitelist authorization through official channels.

🔴2. Wash trading and market manipulation

Typical scenarios:

• Self-trading (matched orders/wash trading) to create artificial trading volume
• Placing fake orders to disrupt market prices (spoofing/quote stuffing)
• High-frequency front running
• Using non-public information for insider trading
• Assisting in laundering illegal funds through the platform

Platform actions:

• Account assets will be permanently frozen and related gains will not be returned
• Cooperate with judicial authorities on criminal investigations. Violations of Anti-Money Laundering (AML) regulations may lead to criminal prosecution
• Permanent account ban

✅ Correct practice: Base all trading on genuine market intent. Keep your daily order placement and cancellation activity within the platform's specified threshold.

🔴3. Submitting false or forged identity documents

Violations include:

• Uploading altered or AI-generated identity documents
• Using another person's identity documents to sign up under a false name
• Know Your Customer (KYC) information that does not match the actual situation (for example, a falsified address or inconsistent name)
• Uploading blurred, expired, or invalid documents

Platform actions:

• Immediately lock the account and permanently reject any future identity update requests
• Suspected fraud cases will be handled in cooperation with law enforcement agencies
• Permanent account termination

✅ Correct practice: Always submit authentic, clear, and complete government-issued documents. If your information changes, contact customer support to update it without delay.

🔴4. Using a proxy or VPN to log in from restricted regions

Violations include:

• Using a VPN to frequently switch your login IP between different countries or regions
• Using an anonymous proxy to bypass regional access restrictions
• Using technical means to access features that BingX does not offer in that region

Platform actions: 

• The system detects an abnormal login from a different location and places the account under security review. Account functions are restricted until identity verification is completed.

✅ Correct practice: Use a consistent device and a stable network to log in. If you need to change networks while traveling, complete verification in advance on a known device to avoid the system flagging your account.

🔴5. Sharing an account or operating on behalf of others

Violations include:

• Providing your account password, 2FA code, or other credentials to a third party
• Authorizing another person to log in to and operate your account on your behalf
• Trading on behalf of another person

Platform actions:

• The account's security status is downgraded and a mandatory verification process is triggered. Managing trades on behalf of clients is considered a violation of the platform service agreement and will result in permanent account suspension.

✅ Correct practice: Only the account owner may use the account. If you notice abnormal login activity, change your password immediately and contact customer support. BingX official staff will never ask you for your account password or verification code.

🔴6. Involvement with illegal sources of funds

Fund characteristics:

• Deposited assets come from a mixer or an anonymous wallet
• Receiving funds from flagged addresses associated with illegal activities such as fraud or gambling
• Using non-compliant channels to convert fiat currency into crypto assets for deposit to the platform
• Unable to provide proof of the lawful source of funds

Platform actions:

• Freeze all related accounts and assets
• Assist judicial authorities with on-chain asset tracing
• Funds may be permanently confiscated and will not be returned

🔴7. Community violations

Violations include:

• Posting false information, price rumors, or other misleading content that disrupts community order
• Impersonating BingX officials, platform employees, or well-known traders
• Launching or participating in an ICO (Initial Coin Offering) on the platform
• Buying, selling, transferring, or renting out BingX accounts
• Using unauthorized automation tools, bots, or crawlers to interfere with platform operations, maliciously generate fake volume, or use fake accounts to participate in platform activities

Platform actions:

• Restricting content visibility or directly deleting violating content
• Banning accounts and restricting all community features, including posting, commenting, and direct messaging
• For serious violations, permanently deleting accounts, revoking related rights and benefits, and restricting withdrawals

Terms reference

All of the above is based on BingX official agreements and platform rules. For the full terms, refer to the following documents:

• BingX Customer Agreement
• BingX Platform Rules for Abnormal Trading Behaviors

If your account has been restricted, go to the dedicated BingX appeal channel to submit an explanation:

Submit an appeal now: https://bingx.com/security/limithelper
Or refer to BingX Guide | What to Do When the System Prompts Account Restriction? to learn the specific reasons that triggered the restriction and the process to remove the restriction.

The platform reserves the right to revise the above terms at any time. Check the latest version regularly to ensure your activities continue to comply with platform rules.

BingX Official Channels
BingX APP: https://bingx.com/download/
BingX Web: https://bingx.com
Telegram: https://t.me/BingXOfficial
Twitter: https://x.com/BingXOfficial
YouTube: https://www.youtube.com/c/bingx
Risk Disclaimer
Cryptocurrency markets carry high risk. Understand the risks and invest only in products you know.You should carefully consider your investment experience, financial situation, investment objectives and risk tolerance and consult an independent financial adviser prior to making any investment. This material is for reference only and should not be construed as financial advice. Past performance is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions. BingX is not responsible for any losses you may incur.
BingX attaches great importance to compliance and has strictly abided by local regulations. Please obey local laws and regulations in your country or region. BingX reserves the right in its sole discretion to amend, change, or cancel this announcement at any time and for any reason without prior notice.
For more details, see the Terms of Use and Risk Warning.